Frequent Asked Questions

1. How long will it take for my order to arrive after I make payment?
This will usually take 3 to 5 working days upon payment verification.

2. How long is the warranty period? 
One (1) year from the date of original retail purchase by the buyer. For more details, please refer to our Warranty Policy.

3. Can I use the device if I have any kind of illness / allergy?
Please consult a doctor for their advice if you have any kind of allergy/illness. For more details, please refer to our Health Policy / Customer Awareness

4. Who is suitable to use Breo’s Products?
Office worker, business travellers, or people who is finding for a mode of relaxation.

5. What are the payment methods available?
You can use all major credit/debit card and online banking.

6. How do I clean my massagers? 
Clean using a damp cloth and wipe gently.
Remove washable part of the massager and clean it.

7. How long does it take to charge? 
Charging time varies depending on massagers, kindly refer to the Product Specifications of each product at the Product Page.

8. Can I bring Breo’s products on flight?
Most of the breo's products was designed for the sole purpose of being a portable massager so it's suitable to to bring on flight/travel/long trip.